Privacy Policy
Effective date: October 07, 2025
Last updated: October 07, 2025
1. Who We Are
Assurentry (“we”, “us”) provides U.S. Agent services for foreign facilities regulated by the U.S. Food and Drug Administration (FDA). We are a private company and not affiliated with the FDA.
2. Scope
This Policy describes how we collect, use, disclose, and protect personal data when you visit our websites, use our tools, submit forms (e.g., /checkout?intent=appoint), or interact with our client portal.
3. Data We Collect
- Contact & Business Info: name, email, phone, company, job title, facility details (legal name, address, country), FEI/FFR/DUNS (if provided).
- Account & Usage: login credentials, role/permissions, activity logs, device/browser & analytics data (IP address, cookies).
- Communications: emails, chat, and support correspondence.
- Billing: billing contact, payment method tokens (processed by third-party providers; we do not store full card numbers).
4. How We Use Data
- Provide, maintain, and improve the Services (including acting as your U.S. Agent).
- Issue the Assurentry U.S. Agent Acceptance Letter and route FDA communications to your designated contacts.
- Communicate with you (support, notices, updates).
- Analytics, security, fraud prevention, and legal compliance.
5. Legal Bases (EEA/UK)
Where GDPR/UK GDPR applies, we process personal data based on: (a) contract (to provide Services); (b) legitimate interests (e.g., security, improvement, B2B marketing with controls); (c) consent (where required); and (d) legal obligations.
7. International Transfers
We may transfer data to the U.S. and other countries with different data protection laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).
8. Retention
We retain personal data for as long as necessary to provide the Services and meet legal/operational requirements. Retention periods vary by record type.
9. Security
We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure.
10. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection to processing. To exercise rights, contact privacy@assurentry.com. You may opt out of marketing at any time.
12. Children's Privacy
Our Services are not directed to children under 16. We do not knowingly collect data from children.
13. Third-Party Links
Our websites may link to third-party sites and services. We are not responsible for their privacy practices.
14. Changes to this Policy
We may update this Policy periodically. Material changes will be posted with a new “Last updated” date.
15. Contact
Email: privacy@assurentry.com
Assurentry, United States